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Privacy Policy For your convenience we have included a copy of our Privacy Policy. Please use the link below to review Channel 2's Privacy Policy and Internet Rules: FREQUENTLY ASKED QUESTIONS: Member Benefits A. See the Membership and Member Benefits page to view this information. Q. Is my contribution tax deductible? A. Yes! Contributions to Channel 2 are tax deductible to the full extent of the law, deducting the fair market value of any "Thank You" gifts received. Q. Can I give a Channel 2 membership as a gift to someone else? Q. Can I have more than one "Thank-You" gift for my donation? A. Yes! Select up to five per donation. Each "Thank You" gift is tied to a specific donation amount. When you finish browsing and are ready to send your donation, the donation amount for each thank-you gift will be summed for your total donation amount. You may also edit your selections at this point to add or subtract gifts. For technical reasons, we can only allow five thank you gifts per online donation, but you are welcome to donate again! Q. How long does it take to receive my membership "Thank You" gift? A. If the gift is in stock we will deliver it in 7-10 business days. If it is not in stock it will be shipped as soon as we receive it. If it has been longer than this, please contact us at membership@mychannel2.org call us at 800-222-9728. Renewing Membership A. To save money for the quality programming you expect from Channel 2, we print and mail renewal notices in bulk. This means that it takes several weeks for a renewal letter to get to you. As a result, your renewal gift and our letter probably crossed in the mail. Q. I still have three months left on my membership. Why are you sending me a renewal notice now? A. Because it's so important that we retain our members, we start sending out renewal notices in advance of your membership's expiration. If you renew early, you'll still get a full year's membership, and your membership will be extended for a full 12 months from your current expiration date. Q. I forgot the expiration date of my membership! How do I find it? A. Your Channel 2's membership's expiration date can be found on your MemberCard, by contacting us at 800-222-9728 or by logging into your MyChannel2 profile. Not sure what a MyChannel2 profile is? Click here to find out! Viewing & Schedules A. View the Channel 2 Schedule. Q. How can I watch Digital 2, Channel 2's high-definition channel? A. If you own a digital television set, you can use your electronic program guide to locate Digital 2's over the air broadcast (Channel 2-1). A standard-definition simulcast of Channel 2 is available on Channel 2-2. If you are a Comcast Digital Cable customer subscribing to their HDTV service, and you own an HDTV-ready set, you can watch Digital 2 using your Comcast Digital set-top box. Check your local Comcast on-screen guide for channel information. View the complete CHANNEL 2Digital Schedule. Q. How do I buy the DVD for a program I saw on Channel 2? A. You have a number of options. You can check Channel2.org. You may also contact our Member Services department at Monday through Friday, between the hours of 9:00 a.m. to 5:00 p.m. for further information regarding video availability. Pledge Drives A. WPBT Channel 2 hosts its quarterly pledge drives in March, June, August, and December. Q. Where are the Channel 2 studios? A. 14901 Northeast 20 Avenue Q. Is there parking? A. Free parking is available in the Channel 2 parking lot. Volunteering A. The Channel 2 studio holds a maximum of 10 volunteers. Groups may range in size from 6-10. We ask group coordinators to guarantee a minimum of 6 people per group. Q. Can high school groups volunteer? A. High school group participation is welcomed. All students must be in ninth grade or higher. Student groups must have a chaperone. Students can earn Bright Futures/Community Service hours for the time they volunteer. Previous groups have included National Honor societies, broadcasting classes, journalism classes, and senior class groups. Q. Is there a dress code when volunteering? A. Business casual dress is preferred. Shirts with company or group logos are acceptable, but please avoid white or tiny patterns. Please do not wear anything bearing endorsement for a controversial issue or political candidate. For groups, company shirts are welcome, but please avoid group hats. It can get chilly in the studio, so we recommend bringing a sweater or jacket. Q. If my organization is volunteering, will we be recognized? A. Yes. Groups will receive on-air mentions during every break. Unfortunately, we cannot display company/group banners on the set. Q. When is the volunteer schedule updated? A. Our pledge schedule is updated with specific dates approximately two weeks prior to each drive. You may pre-register and you will be notified of any shift availability. Q. After selecting shifts, when do I receive a confirmation? A. Channel 2 receives many volunteer requests from individuals and groups alike. We schedule volunteers on a first-come, first-served basis, depending on group size and special needs. We make every effort to update our posted schedule and assign shifts that are most appropriate for each request. Confirmations and follow-up usually occur two weeks in advance of each drive. Q. Can we tour the studios? A. Channel 2 will endeavor to have a tour guide available during all pledge shifts. Tours can be taken in between pledge breaks. However, if a pledge shift is extremely busy, this feature is not always possible. Q. How do I sign up to be a volunteer? A. You may register online by clicking here, or if you have more questions, please contact: Auction Volunteers: Todd Frandsen at 305-424-4265 or todd_frandsen@wpbt.org
A. If you have a different question, or want to contact us for any reason, e-mail us at membership@wpbt.org. Or call us at 800-222-9728. Our Viewer Services staff will be happy to answer any other questions you might have. If you would rather make a donation using the telephone, you can call 800-222-9728 Q. Does Channel 2 exchange my mailing address? A. To expand our membership base and increase support for our programs, we periodically make our mailing list available to other educational, cultural, social service, and like-minded organizations in the communities we serve. If you would prefer that your name and address be excluded from these exchanges, please call Member Services at 800-222-9728. Q. What is Channel 2’s mailing address? A. WPBT Channel 2
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